FAQ's

Since most of our products are made-to-order specially for you, they will be available to purchase for a period of time, on a pre-order basis. Generally, once a month Dates may vary depending on our capacity. After the cut-off period, orders will close. If you miss out, you will need to wait until the following month. Stay informed of our launch dates by checking our Instagram and signing up to our email database on our home page.

Once your order has been placed, we need to craft the pieces since it’s being made specially for you. Orders are generally ready to ship within 3-4 weeks from ordering. You will be updated with a dispatch email with tracking information (where applicable) once your item has been sent. Be sure to note the estimated shipping date on the product page so you can plan accordingly.

Local Pick Up is available in Coquitlam, BC. Please contact us about local pick up at hello@minteriordesigns.com or DM us at @minteriorminidesigns

If you have a specific date, you need your order by, you can add ‘Priority Processing’ to your order. You only need to pay for this once per order. Please leave a note at checkout specifying your date and we will do our best to accommodate you. If we cannot process your order on time, you will be contacted as soon as possible. The ‘Priority Processing’ fee will be refunded to you.

Contact us if you want our dollhouse furniture and décor in a particular colour scheme or theme. We can put together beautiful whole house or room packages for you.

Custom orders are considered based on the number of items being requested.

Most of our items are recommended for ages 4 and upwards. Each item that we sell have undergone unofficial testing/play by Gabbi’s children (ages 3 and 5). Small parts pose a choking hazard and are not designed for small children. Adult supervision and gentle hands are always recommended.

All our items are 1:12 scale, which is standard dollhouse scale. It means that 1 foot in real life is equal to 1 inch in 1:12 scale. They are not Barbie (1:6) scale, even though some items may work in that scale. Please refer to the measurements of each product to see if it will be suitable.

Our prices are listed in Canadian dollars (CAD). However, we do have a currency converter that will automatically change the currency listed depending on your location.

Items purchased on Minterior-designs.com are subject to GST and PST (or HST) for orders destined to Canadian addresses where applicable. International orders are not subject to taxes.

You can find all relevant information here.

You can find all relevant information here.